Author Rating
Average User Ratings
Overall Experience
Policy Flexibility
Value for Money
Customer Service
Claims Processing

Average premium paid
$1157 per year

Octagon Auto Insurance Review

Octagon Insurance Company Ltd. first launched in November 2009, and has since then continued to grow, offering insurance premiums for customers who own private cars, as well as private vans and commercial vans. Octagon Insurance has grown over the years to have over 100,000 car and van customers that are serviced from a UK call center. With an aim to fight insurance frauds and a hope to bring insurance premiums down, this company advocates for a lesser priced insurance policy and happier customers, with their registered offices at; Europa House, Midland Way, Thornbury, Bristol, BS35 2JX.   Octagon also has an official Octagon Insurance Facebook page, on which you could find and like here: www.facebook.com/OctagonInsuranceCompanyLimted.

Insurers’ financial strength ratings

Currently, Octagon Car insurance has no financial strength rating, being a newly established company and all. The fact that the company is still growing over the years, in the near future they are sure to have a financial strength rating soon.

Coverage options

Octagon gives a comprehensive insurance that can cover you in cases where you get into an accident and damage your car or even hurt yourself. The coverage can also cover for you in the event that you find yourself the cause of another’s vehicle. Octagon’s Economy offers up to £1000 on audio and navigation cover as well as a  £250 coverage on replacement child seats in case you get yourself involved in an accident and up to  £200 to cover your personal belongings. Octagon also offers holiday coverage for up to 90 days in European cover within EU and you may also be insured with another vehicle. Also, if you have a vehicle that is less than a year old and you got yourself into an accident, Octagon can also help you in getting a new car replacement. Standard Octagon coverages include a windscreen cover, medical expenses cover, personal accidents, and courtesy car coverages. Don’t let a chip turn into a crack, Octagon can insure you on your widescreen and help take those chips away. They can also cover you for when your belongings are damaged or stolen from your car.   Other extra options include a legal expenses cover provided by Octagon Insurance, for when you would need to go to court. Another coverage offered is called breakdown cover, for when you find yourself stuck with a breakdown. The company also offers a lost key protection, can’t find your key? Have Octagon help you out. Other exclusive offers include an extended personal accident cover, 14 day replacement vehicle cover and even a gadget cover. For more information see http://www.octagoninsurance.com/car-insurance/cover-options/


Seeing as this is a new company, there aren’t many reliable sources for this. However, according to reviewcentre.com, from 219 reviews, only about 11.4% decidedly recommended this business, with a value for money of about 1.7 stars out of 5.


You can save on Octagon with their coverage options. As of the moment, due to the fact that this company is still at its infantile stage, there is a small amount of information given that talk about the company’s discounts. Make a call to Octagon and inquire yourself, 0844-561-4615.

Satisfaction with company representatives – Service interaction

According to reviewcentre.com, considering 219 consumer reviews, Octagon has about 1.5 stars out of 5 with regards to their customer service.

Flexible payment options

Octagon has arrangements with Premium Credit Limited who can offer facilities where you can pay for your premiums by monthly installments. Source http://www.octagoninsurance.com/car-insurance/faqs/

Claims Handling

You can make a claim via their claims helpline within 24 hours, or as soon as you can after the accident. You can call them at 0844-815-4975. Lines are always open, 24 hours in 7 days. However, if you want to inquire for existing claims, they helpline is open during Mondays to Fridays from 9am to 5:30pm.   With regards to correspondence, you should send your correspondence to: Catalyst Consulting Solutions, 1st Floor, Kensal House, 77 Springfield Road, Chelmsford, and Essex CM2 6JG. Otherwise, email them at new.claims@octagoninsurance.com   Other options you could take are by calling the direct lines to a specific cover, for example, if you want to make a report for your gadget cover, call this number: 0844-847-4420, lines are open from 9am to 5pm on Mondays to Fridays, excluding bank holidays.   Lost keys protection cover also has a special line for itself, call 0844-381-4541 to make a report in this coverage, again, lines are open from 9am to 5pm on Mondays to Fridays, excluding bank holidays. Windscreen claims that is a part of the comprehensive car and van insurance policies has a line as well, call: 0800-011-3685, lines are open 24 hours, 7 days a week. For third party, fire, and theft policies with optional extra windscreen cover, call 0844-381-4529. Lines are open from 9am to 6pm from Monday to Saturday, excluding bank holidays. Tools in transit claim can be reached at this line: 0844-381-4570, again, lines are open from 9am to 5pm on Mondays to Fridays, excluding bank holidays. For more information see http://www.octagoninsurance.com/insurance-claim/

Insurance Locations

According to Octagon, their registered offices can be located at Europa House, Midland Way, Thornbury, Bristol, BS35 2JX. For more information see http://www.octagoninsurance.com/about-octagon/

Overall experience

With an unknown financial stability, and a wide coverage area as well as an unknown reliable rating for their prices and discounts as well as customer service, I find myself lost with Octagon insurance, and although the company seems to have potential, what with the coverages it offers, the company itself is young and is still growing, so though I may have doubts, I find myself hope for the best with this company. Let it mature more over the years, and I am sure that this company will meet the community’s expectations, as well as mine.

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One Response to “Octagon Auto Insurance Review”

  1. Miranda Morisey

    Stressful to fault

    Overall Experience
    Policy Flexibility
    Value for Money
    Customer Service
    Claims Processing

    I was very unsatisfied with Octagon’s way of handling my claim. I had nothing to do with the accident yet their people made me feel I was at fault. I can’t believe I ever signed up with them. Beware of their fake smiles and friendly attitude at first, after you get your policy, it will be non-existent. They were unfeeling to the trauma I’ve experienced and on top of that, I had to pay for being the victim. Nevertheless, I had to make the payments but I am definitely looking for another company to go to. I’d stick with insurance companies that are tried and tested if I were you. Even if you pay a little more, it would be worth it in the long run.

    Paid 1157/year

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